FAQ

What industries are your valve products mainly used in?

Our industrial valves are widely applied in:
- Oil & Gas: Crude oil and natural gas pipeline control
- Power Generation: Boiler systems, steam networks
- Water Treatment: Municipal water supply, wastewater plants
- Special Industries: Pharmaceuticals (GMP-standard), food & beverage (sanitary valves)

Do you offer custom valves? What’s the lead time?

- Customization: Size (DN15-DN2000), pressure rating (PN10-PN420), actuation (manual/electric/pneumatic/hydraulic)
- Delivery Time:
- Standard valves: 15-30 days
- Custom valves: 4-8 weeks

How do you ensure valve sealing performance and durability?

Triple quality assurance:
1. Testing: 100% API 598 seat/ shell tests
2. Sealing Tech: Soft seals (PTFE), metal hard seals (STL alloy overlay)
3. Warranty: Standard 12 months, extendable for special applications

What if post-sale issues occur? Do you provide installation guidance?

Our service commitment:
- 48-hour response: Remote troubleshooting or on-site support
- Lifetime maintenance: Inventory of stems, seals, and wear parts(Free spare parts during warranty; fees apply after warranty.)

Are your valves compliant with international standards (API, ANSI, ISO)?

Full certifications:
- API 6D: Petroleum gate valves
- ISO 15848: Low-emission certification
- CE/PED: EU market compliance

Can valves operate in cryogenic (e.g., LNG) or ultra-high-temperature (>500°C) conditions?

Extreme-service solutions:
- Cryogenic Valves: -196°C deep-treated, explosion-proof design
- High-Temp Valves: Heat-dissipation fins, Cr-Mo steel body